We accept all major credit cards or you can mail a check. We cannot create a purchase order and bill you for the parts order. FedEx will leave your package at your door if you are not home at the time of delivery.
Retailers that carry our products sell full systems. Due to the high volume of requests we receive, we require all submissions be routed through an online process. By submitting your request online , we are able to evaluate your request and respond with a decision in a timely manner. Please note that we no longer accept requests via email, fax, or phone.
If you have any questions, you may contact us to assist you. For individuals with visual, hearing, or other impairments, please call toll free: The model number for portable systems will consist of two 2 sets of numbers that will need to be combined. Below are instructions on where to locate these numbers and how to combine them.
If you are unable to locate this number, please contact our Customer Service Department. Step 1: The first set of digits will be a two 2 digit number or one 1 digit number and alpha character located on the base E.
This two 2 digit code will be located near the fill hole where you put the water or sand. There is a three 3 or four 4 digit digit number on the front of the backboard, to the right of the rim. This set of numbers will identify your system. Step 2: The second set of numbers will be a three 3 digit number located on the front of your backboard, to the right of the rim. Go Back Continue. Customer Service FAQs. Feedback: Contact Us to send us comments or inquiries. Can I edit my order once it is placed?
No, you cannot edit your order once it has been placed. Can I cancel my order once it is placed? Why are some items on Spalding. Payment What payment methods do you accept? Do you sell gift cards? Spalding does not offer gift cards at this time. Shipping How long will it take my order to arrive? Boxes via SmartPost only. Where can I ship my order? Returns and Exchanges Do you offer exchanges?
What is your return policy? How long do I have to return my purchase? Will I be charged for the refund? How will my refund be issued? Where should I send my return? Please send all returns to: Spalding. How do I claim a warranty for my Basketball System? Product Manuals If you are looking for a Spalding product manual, visit our online manual finder. Replacement Parts How can I fix my basketball goal or do I have to buy a new one? Will someone need to be home to receive a parts shipment? Do retailers carry replacement parts?
General Help. Need Help? Select System Type. Portable System. Enter the 2 Digit Code. Search Results. We appreciate your patience. We're dealing with delays in transportation from our factories: There are worldwide shortages of shipping containers and trucks used for transport.
We have experienced delays getting products to our distribution centers and expect this will continue throughout the holiday season. We are doing all we can to keep products in stock. Inventory will go quickly, so snag in-stock items while you can. Please keep in mind that we use multiple distribution centers to ship our products, so you may receive more than one shipment from us.
These distribution centers are located across the country; transit times from some locations may be longer than others, depending on where you live. Free shipping on every order. Home assembly available.
The model number for portable systems will consist of two 2 sets of numbers that will need to be combined. Below are instructions on where to locate these numbers and how to combine them. If you are unable to locate this number, please contact our Customer Service Department. Step 1: The first set of digits will be a two 2 digit number or one 1 digit number and alpha character located on the base E.
This two 2 digit code will be located near the fill hole where you put the water or sand. There is a three 3 or four 4 digit digit number on the front of the backboard, to the right of the rim.
This set of numbers will identify your system. Step 2: The second set of numbers will be a three 3 digit number located on the front of your backboard, to the right of the rim. Go Back Continue. Shop Now. Ultimate Hybrid Portable Basketball Hoop.
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