I watch in the youtube about this problem then i found the solution about this. I give the link hopefully it will help to those facing this problem. Here's the link. I'm having this wifi dropping issue too Hello guys, I am going crazy please help me, the wifi is disconnecting every 2 minutes and I tried my XZS on so many different networks and the same thing happened so please I need your help.
I've just got a Xperia XZ for a few hours. I also suffered this problem. I found out that it's not caused by the software or hardware but the design. The antenna can't receive the signal through the screen or the metal backplate. So it only can transfer everything through the two sides. The antenna receiver is located at the above half. So if you hold your hand in this position or in the horizontal ways, the signal will be dropped.
Or you could see that if you lay it on the table and there's nothing around it, the signal will be perfect and stable. I don't think so, because I almost never hold the phone in a horizontal way and the wifi drops even while it's on the table and nothing around it. I just bought my wifi yesterday August 17, My problem is my phone always disconnects frequently. How should I do about this? Same problem here, WiFi randomly dropps off and I sometimes have to reconnect to it manually, sometimes it connects automatically.
Please help me with it, I did everything from this link:. I've had a case open with Sony Mobile care for 8 months now. Support is absolutely non existent, just a joke which is really disappointing as a long time Sony customer. I'm sure the Wi-Fi issue is related to their new power optimisation feature basically not working.
If I connect to my home network and stream music from my XZ through my 5Ghz home network to my Sonos player the music contunually drops out as "the connection to Sony F was lost". Interesting thing is if I sit the phone in a charging cradle and play my music the same way, it doesn't drop out which is what makes me think it's a power issue. Sony have made me swap the phone three times now, but fail to accept this is clearly a design flaw in the XZ. I just wish they would accept this and fix it!
Ive also been having this problem along with a few other problems since only recently buying the XZ.. I have this problem also. Manual disable and enable WLAN helps. But it freezes again after a short time. I have the same problem this phone is for selfies only. Same problem over here , connected to Wi-Fi no internet connection.
Only on Xperia XZ premium I have that issue. I solved my issue Xperia xz premium was continually dropping WiFi at home as many here have described. I noticed that when it did connect rarely, and only for minutes at a time it was always on 5ghz. I spoke to the Internet provider and they split the home WiFi into separate 2.
The phone still has the same problems with the 5ghz when I try and connect to that, but works absolutely fine with the 2. Just to give you guys an update on this problem and what I did.. But don't get your hopes up, it didn't work the first time and after the 3rd time I was going to give up but 4th time was the charm and since that day I never missed up with the WiFi setting I never connect to a public WiFi, at least until I travel abroad.
I've just bought an xz1 last week and I was not aware of this problem. I've had Sony phones for 10 plus years and never experienced anything so stupid in all my years of using them.
If it cannot be rectified, I will be returning the handset and making a jump to Samsung. Bad format Sony, bad form! This is ridiculous. Hi, I'm also facing the same problem. I've taken bug report already and uploaded it in G. My XZ1X compact won't connect to my wifi. I have ran a bug report. Can you please look into this issue as a matter of urgency as i am now using my data usage.
I have included the bug report below. Yes, I also experience this. I thought it was my home router. But have found actually it happens on all WiFi networks. Very annoying. WiFi stays connected but Internet connection drops. Can't just go around changing every router channel in every place I visit.
There has to be a better fix. It is not ideal at all. But that is what we're left with after paying top dollar for a phone. Standards seem to be slipping SONY corp. Need help logging in? Sony Group Site. Sony Professional. Main menu SONY. Search Sony. Conmutar barra lateral.
Sign in to ask the community. View This Post. My xperia xz wifi dropping issue? My xperia xz has encounter wifi dropping issue. What can i do? I tried to factory reset but still experiencing very annoying. While my xperia m5 doing well same wifi also other mobile no problem. My wifi speed is very and fast ang good rounter signal. Anyone experiencing like mine?? Wifi keeps disconnecting. I still not yet to try to other wifi. Yes it happen while im using my phone always suddenly disconnected and it takes a long minute to connect again and the speed so slow.
Even my wifi is good speed its annoying. I wonder it is hardware or software problem? Hi nacionmclen, I'm sorry to hear this. Yes its already set up to a vice versa. And tried to reset all my router here. It still nothing changes what should i do now?
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If this update is applied to any other phone then it may brick the device. Rooting Information: Just in case if your device is rooted, after applying this update the root access will get void. Just in case if you wish to root the device, we will very soon come up with an article which will help you to root the same. So assuming that you have followed all the instructions mentioned above, you can now proceed to the next page where we have mentioned a detailed tutorial on how to apply this update.
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